NO Restocking fees

At National Discount Pool Supplies there are absolutely no restocking fees on new items returned during the first thirty days of purchase. Note: all opened items such as swimming pools, paint, pool chemicals, Spa chemicals, pool solar reel systems with drilled holes, Solar Heating systems, automatic pool cleaners, all opened and used items and ALL custom orders are not returnable, thus are excluded from this offer. Items opened but not used are returnable as long as the packaging has not been destroyed and or the product can be repackaged as new. Exceptions would be pool liners as it if vitually impossible to refold a pool liner back to its factory packaging.

POOL CHEMICALS are not returnable even if unopenned.

Sorry no returns or exchanges will be allowed after the 30day period.

Warranty

For a manufacturer's defect discovered within 30 days after purchase, please contact our Customer Service Team immediately to arrange for an exchange. call 866 736 0732 toll free

FREIGHT / SHIPPING COSTS

National Discount Pool Supplies offers free freight for all orders over $100.00. If an order is cancelled after shipment has been made the customer will be responsible and held liable for all freight fees incurred with the shipping.

NOTE: many items such as swimming pools are very heavy and require hand unloading. The pricing on our site includes shipping to your driveway and not unloaded nor liftgate service. Its therefore required that you have ample help to unload your products. A tracking number for the freight will be supplied and we strongly urge that you track the order with the freight company either by phone or online at the appropriate freight carriers site.

If you need liftgate service please call us immediately after order placement so that we can ajust your invoice. Typical liftgate rates of $60-$125.00 additional are common.

Pool Chemicals

National Discount Pool Supplies, LLC reserves the right to cancel any pool chemical orders deemed to hazardous to ship due to the size of the order or the chemical combination(s) within the order.

Pool chemicals are non returnable...

IMPORTANT NOTICE

NationalDiscountPoolSupplies.com is an online retailer. We do not manufacturer any of the products on our website. In no way may National Discount Pool Supplies,LLC be held liable for misuse of these products. The warranties do not cover claims for damage due to abuse, neglect, alteration, shipping or damaged packaging. We will not be held liable for any bodily injury from the use of any products.